Shipping policy
Shipping Policy
Processing Time:
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- During peak seasons or sales events, processing times may be extended.
Domestic Shipping Rates and Estimates:
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Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: Calculated at checkout based on third-party carrier rates.
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Expedited Shipping:
- Delivery Time: 2-3 business days
- Cost: Calculated at checkout based on third-party carrier rates.
-
Overnight Shipping:
- Delivery Time: 1 business day
- Cost: Calculated at checkout based on third-party carrier rates.
Order Tracking:
- Once your order has shipped, you will receive a confirmation email that includes a tracking number. Please allow 48 hours for the tracking information to become available.
Missing or Lost Packages:
- If your package has not arrived within the estimated delivery time, please contact us at contact@bmc.fashion. We will work with the shipping carrier to locate your package.
- Please note that we are not responsible for lost or stolen packages after delivery has been confirmed by the carrier.
Returns and Exchanges:
- For information on returns and exchanges, please refer to our [Return Policy].
Contact Us:
- If you have any questions or concerns about your order, please contact our customer service team at contact@bmc.fashion.